More than likely, the nurse has too many patients to deal with and has to allocate her/his time to putting out the major fires first. Jeremy needs to realize this isn't Target. You can't just open another checkout line if service is slow. Or maybe the fault is really with the doctor, or lab waiting for results, etc. And just like everyone else, nurses have their bad days, when they've been beaten up by patients and their families all day long and have no smiles left. Any problems with the doctor, hospital procedures, waiting time, etc. And who has to hear about it and just stand there and not only take it, but try to empathize and calm all concerned? The nurse. Jeremy should be grateful these nurses know what the hell they're doing. Jeremy makes a mistake in his profession...a player scores. Nurses make a mistake...serious problems or even death can result.
Be kind to those nurses, Jeremy. They make a helluva lot less than you do and their job is >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> important!