Is Apple Losing the Phone Wars?

[Ron Mexico]

I hear a lot of people say that apple products have less problems than other brands. It is purely anecdotal and I think another great thing Apple has going for it. One reason I think this happens is people compare their apple phone to some **** free phone from samsung/nokia/whoever and think its the same. When you Compare a $600 apple phone to a $600 android phone this changes things, usually in the favor of the android since you pay a premium for the apple brand name. Same with computers. But these are usually the same people who dont understand how much phones actually cost because they "got it for free." Anecdotal my friend bought a mac book pro when I bought my hp computer. They both cost us around $1200. I still have mine and use it 7 years later. He has been through 3 mac books. The stats might have changed but last time I bought a computer research showed apple computers had a much higher rate of needing repairs and the repairs were more expensive.

 

[Harambe]

I hear a lot of people say that apple products have less problems than other brands. It is purely anecdotal and I think another great thing Apple has going for it. One reason I think this happens is people compare their apple phone to some **** free phone from samsung/nokia/whoever and think its the same. When you Compare a $600 apple phone to a $600 android phone this changes things, usually in the favor of the android since you pay a premium for the apple brand name. Same with computers. But these are usually the same people who dont understand how much phones actually cost because they "got it for free." Anecdotal my friend bought a mac book pro when I bought my hp computer. They both cost us around $1200. I still have mine and use it 7 years later. He has been through 3 mac books. The stats might have changed but last time I bought a computer research showed apple computers had a much higher rate of needing repairs and the repairs were more expensive.

But you can take them to a genius and they'll fix it!

Oh wait... with a PC you can turn in to a genius in as little as a year without going to school; just trying to do little things that are above and beyond the norm.

Huh.

 

[LogGrad98]

I hear a lot of people say that apple products have less problems than other brands. It is purely anecdotal and I think another great thing Apple has going for it. One reason I think this happens is people compare their apple phone to some **** free phone from samsung/nokia/whoever and think its the same. When you Compare a $600 apple phone to a $600 android phone this changes things, usually in the favor of the android since you pay a premium for the apple brand name. Same with computers. But these are usually the same people who dont understand how much phones actually cost because they "got it for free." Anecdotal my friend bought a mac book pro when I bought my hp computer. They both cost us around $1200. I still have mine and use it 7 years later. He has been through 3 mac books. The stats might have changed but last time I bought a computer research showed apple computers had a much higher rate of needing repairs and the repairs were more expensive.

Yeah, I hear this a lot. A friend says "I used to have this $50 smart phone Go phone thing we bought at Walmart, but we got rid of it cuz it sucked and instead got an iPhone 5 so I think Apple is way better than Android" and similar. Or trading on years old tech on newer tech and being amazed how much better the new different tech is. I have a friend who converted the other way around this way. He had an iPhone 3, then years later decided he needed an upgrade and tried out a Note 3 and was then a firm believer that Samsung and Android were way better than Apple. This kind of thing is pretty common considering how fast this kind of technology moves.

It is also true this is largely anecdotal. Stats on repair and return, last time I looked into it, were nearly identical for Apple and their main rivals, when taking equivalent versions into account (in other words when comparing a 2012 machine to a 2012 machine, and not a 2012 machine to a 2008 machine, which is what happens most often).