Lol. Some of you really live in fantasy worlds. No. Treating your customers and the people that make your business work well....is smart business. Treating 90% of your potential customers as if they don’t exist or aren’t worthy of your service....is exactly why you don’t reach those customers. It’s not that deep, despite how much you want to twist to make it. My life would be perfectly fine, exactly the same, and un-impacted if the state didn’t have an NBA team. It would save me money a few times a year lol. I live nowhere near SLC.
I will say this. This is my last season of league pass and after 6 years of having it I turned off auto-renew just a few weeks ago. The NBA is a league full of self-entitled babies who don’t appreciate their customers. Don’t be mad when you alienate 90% of markets by having that attitude. It’s not a disdain for the league. There just becomes little to no reason to pay attention to it. The thing is, the NBA has a much more fun and interesting product than the NFL....and the NFL is a dumpster fire terrible league...yet it will always outperform the NBA until the NBA learns the value of ALL it’s customers and potential customers.
Ratings were down last season and from that they have been down double digits on many nights this season. It won’t end up being that bad as the year goes on but they will end up down yet again.