I'm not surprised. It is an entirely different experience than any other car I have ever driven. The only downside is range (we can go only a little over 200 miles on a 90% charge). That can be an issue on heavy driving days and there is definitely a learning curve to dealing with it, but usually it's not a problem. The avalanche of positives far outweigh this issue. I would bet that the company is going to continue to innovate storage and charging solutions that will eventually make range a non-issue.
Just to note one positive that you would never expect. My wife ignored an audible warning and backed into a snowbank last winter. She cracked a large skirt at the bottom of a fender. I delayed scheduling a repair because I was worried that it would cost at least $1000. I didn't want to go through insurance either. When I finally scheduled our repair through the incredibly convenient app on my phone I learned that it was going to cost less than $50 and that the mobile service technician would be at our house early the next morning. Not only is that exactly what happened, but during his visit the technician taught us other amazing features of the car that we'd previously been unaware of. And these features keep coming. The car updates it's software often and surprises us with new capabilities that go far (really, really far) beyond those of any other vehicle I have ever seen. This car does lots of stuff that cars have no business even trying to do.