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Yesterday, I got the last 4G iPhone in Vegas

The current #1 in the MSN customer Service Hall of Shame. Is it all people just trying to get credits for things they should be paying for? Here are some examples:
https://moneycentral.msn.com/commun...oter=Show&linktarget=_parent&pagestyle=money1

I have no loyalty to any cell phone company. I've ported my number into and out of all the major companies more times than I could count.

Like Conan said, he's not the guy that wants the latest and greatest phone. Well, I AM that guy. So I have tried them all, several times. And like pretty much everyone else that has tried them all, I can tell you Sprint has by far the worst customer service I have ever experienced, with any company, in any field.

Their prices are great, their product (the actual cell service) is not bad, and right now they have the best phone lineup too. But, their reps break promises left and right with no accountability, they have no problem hanging up on you, if you get transferred there is a good chance you are getting disconnected, the incredible amount of time spent on hold is frustrating, the reps have no idea about anything and often sound like parrots reading the Sprint website verbatum when you ask them a question that the website doesn't adequately explain, and it goes on and on.

I can't imagine anyone actually liking Sprint's customer service. Sprint themselves admits it's horrible and says they are trying to fix it (they even had an ad campaign where the CEO was giving out an email address to get to his office and bypass it altogether, which turned out to just be more of the same but over email instead).

All I can tell you is, if you think Sprint's customer service is great, wait til you finally leave Sprint someday and try anyone else. You'll woner why you put up with it for so long and kick yourself for not knowing what you were missing.

And to Hearsky, I'd put my PC's against your Macs anyday. Your work may have the supposed latest and greatest, but if they aren't working properly then someone obviously screwed something up. And even better is that in 2 or 3 years, when those systems aren't the latest and greatest anymore, you can upgrade the hardware in them and make them the latest and greatest again. Keep in mind though, most companies install all kinds of stuff and configure the computers in a certain way and it usually hurts the performance. They don't want the end users doing certain things, so they have to lock out certain features and load it up will all kinds of bloatware. They also have to configure it to be remotely configured and updated, get most of it's settings and data from a remote server, and even run apps off a remote server on a network with hundreds of other users. In almost all cases, if you take a corporate computer and give an average joe an identical model (that hasn't been configured for corporate use) the average joe's will have a way better performance.

Speaking of working properly, what do you do when you go to a friend's house and they have something you want to put on your iPod/iPhone? Do you hope they have the 3rd party app (iTunes) installed so you can communicate with it? I prefer to just pop mine in and every computer (PC, Linux, and Mac) sees it as a flash drive and I can transfer whatever I want to it. No need to have anything special installed.

Someday all the Apple fans will wake up and realize they have been getting taken to the cleaners all this time. Freedom to use your device however you want is better than the locked down, walled garden that Apple restricts their users too.
 
SaltyDawg said:
Speaking of working properly, what do you do when you go to a friend's house and they have something you want to put on your iPod/iPhone?
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I've never had this happen. Sounds like something that would be important to some segments of society . . . like uber-nerds.

Someday all the Apple fans will wake up and realize they have been getting taken to the cleaners all this time. Freedom to use your device however you want is better than the locked down, walled garden that Apple restricts their users too.
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Geez, I had no idea there was some wonderful, secret world out there I was missing out on. :rolleyes:
 
CONAN said:
I've never had this happen. Sounds like something that would be important to some segments of society . . . like uber-nerds.


Geez, I had no idea there was some wonderful, secret world out there I was missing out on. :rolleyes:
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I know it seems ridiculous, but yes, thers is a lot you are missing out on, lol.

Like I said, all the iPhone users say something like this and then get all happy when they get their next update (which only includes features that everyone else has been enjoying all along).

Someday you'll get Flash (which most web pages on the internet have been using for years- so much for the real internet and not the "kind of, sort of" internet) and you'll be glad to have it and wont be able to go without it once you've got used to it. Or you'll get 4G and uncapped data and think it's great. Or even the ability to use your phone as a flash drive so you can have docs and important files with you everywhere. Seriously, if there wasn't something out there that you would probably love to have, then Apple would never update the OS. And since Apple never adds any features that you can't already get on other phones, that should tell you that you may very well like something else even better.

Imagine if your first car was a Chevy Malibu and you never drove anything else because it got you from point A to point B without any problems. Imagine that someone then tries to tell you how much better the Cadillac is- which also happens to be cheaper.
 
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Salty I have question for you that is somewhat off-topic. What media player do you use on your computer? I've been thinking about ditching iTunes, but haven't found a suitable replacement. Wondering if you, or anyone else, might have any recommendations.
 
do you get bandwidth caps on 4G?

For instance if I wanted to get it for my laptop does it have like the 5GB download a month limit like some of the other wireless services?
 
I love how emotional salty gets over cell phones.

Anyway, I've got an iphone 3GS. Good phone. My service is pretty damn good...very rarely drops calls. Ive got friends out here who are into the HTC's and what not so Ive had the opportunity to play with them. I dont like the EVO's home page....just too busy. And the feel of the phone is rather plastic-y. To each his own I guess.
 
KatieMCR said:
Salty I have question for you that is somewhat off-topic. What media player do you use on your computer? I've been thinking about ditching iTunes, but haven't found a suitable replacement. Wondering if you, or anyone else, might have any recommendations.
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I use Winamp.

Chad Feldheimer said:
do you get bandwidth caps on 4G?

For instance if I wanted to get it for my laptop does it have like the 5GB download a month limit like some of the other wireless services?
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There is no limit on 3G or 4G. It's flat out unlimited data.
 
VINYLONE said:
I love how emotional salty gets over cell phones.

Anyway, I've got an iphone 3GS. Good phone. My service is pretty damn good...very rarely drops calls. Ive got friends out here who are into the HTC's and what not so Ive had the opportunity to play with them. I dont like the EVO's home page....just too busy. And the feel of the phone is rather plastic-y. To each his own I guess.
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You may not have liked your friend's home page, but unlike the iPhone, you can customize the home page however you want it. So it's only as "busy" as you make it. You can also have several different home pages for different environments, each one customized how you want it to be (work, home, out with friends, whatever) and easily set which one is currently being used. They call these "scenes" and you can have up to 7 of them.
 
SaltyDawg said:
You may not have liked your friend's home page, but unlike the iPhone, you can customize the home page however you want it. So it's only as "busy" as you make it. You can also have several different home pages for different environments, each one customized how you want it to be (work, home, out with friends, whatever) and easily set which one is currently being used. They call these "scenes" and you can have up to 7 of them.
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How do I change the phones feel? To get it from feeling like a toy of sorts? Are there removable shells?
 
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