T-Mobile will buy you out of your contract

[Hotdog]

T-mobile is a joke. I had them a few years ago. They were always advertising unlimited data. Which is complete horse crap. They did exactly what they were advertising they wouldn't do. They started limiting my data. When I called them they tried to play a bunch of b.s. games with about how its not limiting my data, but throttling my data. Which is slowing it down to as slow as they possibly could. We fought forever over the meaning of limited. It was effing crazy. So I bailed in the middle of my contract and told them where to shove it. They tried sending me some erroneous bill of like 600 dollars claiming I owed them early termination fees and other charges. I told them they wouldnt get a dime because they blatantly lie in their commercials. I also challenged to a battle in court over it every time they tried to call and collect. It felt quite good to know I was willing to go all the way with this thing. I believe I would have won. So after about 45 phones calls they made and about 30 collection letters they sent, they just went away. Just stopped bothering me altogether. I beat them bitches. Feels great.

Tmobile is the biggest joke out there. Horrible coverage. Horrible customer service. They lie through their teeth about everything. They dont have 4G.They throttle your data as soon as you go over like 2 gigs. Its seriously a worthless company. Would never go back. They are just desperate now with all these deals because they are a sinking ship. Thats why they are doing anything to get customers. They have already pissed off enough people.


Just pay the price and go to Verizon. Ya its expensive, but if you like speedy data then you will have to pay for it. Ive also had ATnt and Sprint. Both are better than Tmobile but not as good as Verizon

 

[TroutBum]

Ya, I'm with Hax0rz, they totally dick you with their "unlimited" data. I had the same issues and spent at least eight hours on the phone over three days before I finally got a manager who understands what customer service is. We are still going to be leaving them in a few months (as soon as the deal that CSR gave me expires) and we'll probably go with Verizon.

As for T-Mobile just "forgetting" about you, I wouldn't count on ot. I had the same issue with Verizon about 8 years ago. I fought and fought with them, told them I'd never pay a dime and they finally stopped. I won, right? Fast forward 8 years and we just tried to get a car loan for the first time in 6 or 7 years and guess what... They've been dinging my credit for years and the charge, that was like $200.00 is now over a grand. No loans for me with that stupid thing on there, and now I get to pay for it. 4x over.

Might want to check your credit score, yo.

 

[sirkickyass]

T-mobile is a joke. I had them a few years ago. They were always advertising unlimited data. Which is complete horse crap. They did exactly what they were advertising they wouldn't do. They started limiting my data. When I called them they tried to play a bunch of b.s. games with about how its not limiting my data, but throttling my data. Which is slowing it down to as slow as they possibly could. We fought forever over the meaning of limited. It was effing crazy.

They were right and you were wrong. Throttling is not a cap and you weren't charged for overages for your plan. The high-speed data cap is adjustable.

Also, how the hell are you using that much data? Is your phone your primary device for watching video? The Madame is practically glued to her phone all day and never goes over 2GB.

So I bailed in the middle of my contract and told them where to shove it. They tried sending me some erroneous bill of like 600 dollars claiming I owed them early termination fees and other charges. I told them they wouldnt get a dime because they blatantly lie in their commercials. I also challenged to a battle in court over it every time they tried to call and collect. It felt quite good to know I was willing to go all the way with this thing. I believe I would have won.

Not only would you have lost, you never would have made it to court. Your contract assuredly requires mandatory arbitration.

 

[Hotdog]

I monitored my credit closely through the whole thing. I still do. Nothing ever has come up. Its been 4 years now since that whole thing. I keep an eye out for it, but I kinda doubt they will keep trying. They arent as resilient as Verizon. Im not sure what your case was but maybe Verizon believed they had a case. Ive never noticed any issues with their data. Tmobile knows exactly what b.s. they were pulling. I literally begged them to take me tp court over it. I even would send back letters telling them I was ready for court. I told them I had numerous commercials recorded with their unlimited advertising b.s. and a bunch of other evidence of them throttling my data. I made recordings of me using my phone. I kept letters. I recorded phones calls with them. I had everything I needed. I was ready to go to court. No matter the cost. I truly believe I would have won. They did the exact opposite of what they were advertising. They were literally limiting my data when they were advertising unlimited. It only took about a week into the new billing cycle for them to throttle me too. So 3 weeks out of the month my smart phone was completely useless. Throttling basically shuts your data off. You cant even use maps. Thats how bad it was. For 3 weeks my smart phone was no better than a flip phone.

I think they knew they had no case. Which is why they never followed through. Seriously, how hard would it be to argue that case? Its pretty cut and dry. The definition of unlimited is pretty clear.

There was also a class action lawsuit at the time that was pending during all this. Many people had gotten together to fight them over this. I never followed up on what happened on that, but Im sure it helped me some. They must have been told they would lose, so they dropped the fight.

 

[Hotdog]

They were right and you were wrong. Throttling is not a cap and you weren't charged for overages for your plan. The high-speed data cap is adjustable.

Also, how the hell are you using that much data? Is your phone your primary device for watching video? The Madame is practically glued to her phone all day and never goes over 2GB.



Not only would you have lost, you never would have made it to court. Your contract assuredly requires mandatory arbitration.

No. Nonsense. How do you figure.?

When you limit how much data I use then that is not unlimited. Pretty effing simple really. You sound as dumb as the employees working for Tmobile

 

[Hotdog]

2 gigs isnt squat. I use about 10 gigs a month.

Sent from my SM-N900V using JazzFanz mobile app

 

[fishonjazz]

No. Nonsense. How do you figure.?

When you limit how much data I use then that is not unlimited. Pretty effing simple really. You sound as dumb as the employees working for Tmobile

I think kicky is saying that they didnt limit the AMOUNT of data you could use, just the QUALITY of the data

 

[Hotdog]

I think kicky is saying that they didnt limit the AMOUNT of data you could use, just the QUALITY of the data

but they DID limit the amount. Slowing down controls the amount.

Holy cow!

How is this so hard to understand.

Thats like a buffett saying you can eat all you want, but we are only going to give you one crumb per day.

Would you say that is still all you can eat food? Good god hell no.

 

[HeavenHarris]

they dont have the best coverage/reception and my phone is very important to me, its one of the few things ll splurge on so im not a tmobile fan. if u can afford somethin better u should go with that tbh, its good if ur in a tight spot doe.

 

[Hotdog]

When you are closing a valve to turn off water....Would you say that the action that you are using is limiting or unlimiting the water?

 

[HeavenHarris]

i wouldnt say ****. snitches get stiches.

just activity streamin bros. carry along.

i think t also depends (maybe a very tiny bit) on what phone ur usin tbh. i know at&t and verizon are optimized for iphones. would def reccommend 1 of those if ur bout dat iLife, and can afford em. tmobile may be worth a trial if u wanna save some $ and runnin android devices..

 

[sirkickyass]

I think kicky is saying that they didnt limit the AMOUNT of data you could use, just the QUALITY of the data

This is correct. Throttling isn't a cap on data, it's a limit on the speed of data over the amount of data you paid for. We spent a lot of time researching throttling as part of a netflix class action lawsuit I worked on, and I can say with a high degree of certainty that Hack didn't have a legal prayer in the world of arguing that throttling his data speed past a quota was the same thing as lying about offering him unlimited data. This is especially true in the case of phone data contracts because even unlimited data plans offer you different data packages where you can adjust your limits on high speed data at additional cost so that these limits are well publicized. In fact, when netflix throttling was an issue cell phone data packages were the specific example used in how to throttle legally. T-Mobile specifically has never hid the ball on throttling. I just went to their website now and the capped data packages are described as follows:

No overages. You will never have overage charges on our network. If you exceed your allotment of up to 2.5GB of high-speed data, your data speed will simply be slowed until your next billing cycle.

T-Mobile does, in fact, offer a high speed unlimited data plan at something like $65 a month, but it sounds like hack instead purchased a capped option and then complained that he wasn't getting the higher end product.

I will maintain that hack never would have made it to court. Virtually all cell phone contracts include mandatory arbitration provisions and those provisions have been in T-Mobile contracts specifically since at least 2004. Further, those mandatory arbitration provisions have been held to be legally binding in virtually all US States.

In terms of "beating it" I wouldn't brag until you're certain that your statute of limitations has run (not sure for contracts in Utah, but in AZ it's 6 years). Other than that I can assure you that they didn't go away because they "knew they would lose." At most they probably determined it would cost more to collect than your contract was worth. American Arbitration Association fees aint cheap. You might have just been too small time to go after.