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Get off our plane! Now!

The guy agreed to get off the plane for the voucher, hotel and so forth. He then left the plane on his own. When he found out that the next flight was tomorrow and not in a couple hours he ran past security without a ticket or permission and boarded the plane and refused to leave after they asked him to multiple times.

Had he not left the first time they would not have handled it like this. They would have continued to up the offer to get people off the plane. Or they would have started pulling people to the side and offering them. The force might have been excessive but what should they have done in this case? He should not have ran past security and re-boarded the plane. This one is on the passenger but the airline will pay the price for this one even though they really did nothing wrong. They rightfully called the police and the actions of the police are outside of their control.

They could have still let him sat down and continue to up the offer.
 
People are starting to cut up their United/Chase credit cards..


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Stupid attention whoring assholes.

They're most likely not spending enough to make a difference, or will be calling asking for another card within a week.
 
There is a maximum they can offer. At that point, they are allowed to force a customer off the seat. Read the fine print when you buy things. This isn't difficult.

What do you mean there is a maximum they can offer? Are they limited by law as to what the maximum offer can be?
 
Also, how are you as a grown man gonna let somebody drag you down an airplane aisle? Guy acted like a 10 year old brat.

I'm not supporting what he did, if it were me I would probably just walk off quietly.



But sometimes it takes an action such as this to bring attention to a policy that to me seems really unfair to the consumers whether or not it is in the fine print. These airlines make much more from this policy at the expense of a lot of inconvenience on the part of the consumers. Just because nobody spoke up doesn't mean it's a fair policy.



I'm interested to see what the repercussion of this incident will be. United Airline's CEO promised an outcome from the study to be out April 30.
 
They could have still let him sat down and continue to up the offer.

They sure could have and maybe should have mostly based on the bad press. But when a passenger willingly gets off the plane and gives his ticket back then proceeds to run past security and onto a plane without a ticket that is usually when you take action and forcibly stop them.

He ran past security with no ticket and without permission. 99 times out of 100 airline security will be dragging you off a plane no matter the airline or country.
 
They sure could have. But when a passenger willingly gets off the plane and gives his ticket back then proceeds to run past security and onto a plane without a ticket that is usually when you take action and forcibly stop them.

He ran past security with no ticket and without permission. 99 times out of 100 airline security will be dragging you off a plane no matter the airline or country.

Well he did not know at the time that he gave the ticket back that the next flight won't be until the next day right? That means there was no 'meeting of the minds' and at that point the 'offer and acceptance' should be null and void.
 
I'm not supporting what he did, if it were me I would probably just walk off quietly.



But sometimes it takes an action such as this to bring attention to a policy that to me seems really unfair to the consumers whether or not it is in the fine print. These airlines make much more from this policy at the expense of a lot of inconvenience on the part of the consumers. Just because nobody spoke up doesn't mean it's a fair policy.



I'm interested to see what the repercussion of this incident will be. United Airline's CEO promised an outcome from the study to be out April 30.

Again the policy is pretty fair. He agreed to the deal they were offering and got off the plane and gave up his ticket for the deal. He then ran back onto the plane without a ticket.
 
Well he did not know at the time that he gave the ticket back that the next flight won't be until the next day right? That means there was no 'meeting of the minds' and at that point the 'offer and acceptance' should be null and void.

If he had a real crunch to get somewhere he should not have accepted their offer and given up his ticket.

No one gets on a plane without a ticket. You will be kicked off. He willingly gave his ticket up.
 
Again the policy is pretty fair. He agreed to the deal they were offering and got off the plane and gave up his ticket for the deal. He then ran back onto the plane without a ticket.

Again, there was no 'meeting of the minds' if once he realized the next flight out would be the next day and not that night.


I don't think any policy that takes someone off the plane unwillingly is fair - otherwise howcome noone else wanted to get off the damn plane?
 
If he had a real crunch to get somewhere he should not have accepted their offer and given up his ticket.

No one gets on a plane without a ticket. You will be kicked off. He willingly gave his ticket up.

I don't know what was explained to him at the time, neither do you.
 
Again, there was no 'meeting of the minds' if once he realized the next flight out would be the next day and not that night.


I don't think any policy that takes someone off the plane unwillingly is fair - otherwise howcome noone else wanted to get off the damn plane?

So you think people without a ticket should be able to board any plane they want?

Other people would have taken the deal or they would have upped the offer. He took it before others had a chance. He also boarded the plane after his ticket had been given away. This was not a 2 second thing. It took awhile.
 
I think it's stupid that planes get overbooked.
 
So you think people without a ticket should be able to board any plane they want?

Other people would have taken the deal or they would have upped the offer. He took it before others had a chance. He also boarded the plane after his ticket had been given away. This was not a 2 second thing. It took awhile.

Again, we don't know what was promised to him at the time. Something must have happened for him to have ran back.
 
I don't know what was explained to him at the time, neither do you.

Yes the offer was explained and I read it. It was pretty clear to me what he was getting. The hotel was not for him to take a 5 minute nap in then board another plane right away.
 
Yes the offer was explained and I read it. It was pretty clear to me what he was getting. The hotel was not for him to take a 5 minute nap in then board another plane right away.

Were you physically there on the plane listening to the offer being made to him?
 
I think it's stupid that planes get overbooked.

It is not really a problem that often and it is the only way for airlines to make money. The other solution is to have the government subsidize them more(which I am opposed to). It works out well for most people. When you have flexibility to get off a flight what they offer you is usually worth it. I did it all the time when I traveled for work and got lots of free flights and hotel stays.
 
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