Ring-Ring
SKA "Hello"
Jazz STH Agent "Hi, this is Tiffany, your Jazz season ticket holder personal agent. Just wanted to see how Grandpa was doing."
SKA "Unfortunately, he passed away very very recently. We're all coming together as a family and helping one another in this difficult time."
JSTHA "Oh. I'm very sorry to hear that. My deepest condolences."
SKA "Thank you."
JSTHA "It is my responsibility to inform you that because the official season ticket holder has passed we have cancelled that account."
SKA "That account is 39 years old!?!?"
JSTHA "Well, that is amazing. We truly appreciate the devotion your Grandpa had for the Utah Jazz."
SKA "It has been a family institution. Those weren't just his tickets, they were something he shared with all of us. Something that means a lot to each and every one of us. Those seats will be a way in which we remember and honor our beloved grandfather, brother, uncle, husband. They are part of our family. Uncle Joe has been the one sending in the checks the last several seasons. I don't understand?"
JSTHA "In appreciation of that we would be happy to offer your family a new account...of course the seats wouldn't be anywhere near where your Grandfather's seats were, I mean, it takes decades to work your way up to seats like that."
SKA "???"
JSTHA "Have a wonderful day!"