Merry Christmas delivery people.
Well, like I said, we don't know if he was "willfully doing damage to someone else's property" -- that was the point I was trying to make. Is it likely? Ya, it sure seems that way. Even if he did do it on purpose, we don't know why he did it. Not trying to justify his actions, but I usually find that people really aren't that big of douchebags, and it usually takes someone or something to push someone to do douchebaggy things. Not always, but often. Maybe the driver just found out that his wife was cheating on him with his best friend, or that one of his kids was just found cut into pieces in a rapists basement, or that a terrorist/drug cartel was holding his family hostage unless he did bad things to that particular home owner... I bet you wouldn't be calling for his termination if one of those was the case. Just sayin'.
Like I said, we don't know what really happened here.
Thanks, *** cheeks. Coming from you, this really means a lot.Nice violin playing trout.
As usual...As usual, trout misses the point.
Of course. Everything is black and white. I remember when I used to think that way too -- it wasn't all that long ago. But, of course, you're wrong, as usual. (it doesn't help your case that you're arguing with me, since, you know, I'm always right)You cannot, under any circumstances, destroy someone's property because you're sad or upset. There's just no excuse for that. How would you feel if that were your tv? Sure, we can have compassion for the man, if there really was a legit reason for him being upset. But there's absolutely no excuse for what he did. Yes, he should be terminated. It's about personal accountability that everyone today wants to avoid.
Breaking a package = beating a child?You change grades/hit a child in the classroom? You shouldn't teach.
You spit in someone's food? You shouldn't serve/cook.
You destroy packages? You shouldn't deliver.
You're probably right. Everyone, and I mean EVERYONE, learns best when negative consequences are dealt. Thank the Gods you don't have the acumen or skill to ever be anyone's boss.Being fired might be the best lesson this man could ever receive.
Does being accountable for your own stupidity fall into this category? If so, then QFT.Be accountable.
Thornton also said that because of employee privacy rules, he cannot disclose what will happen to the deliverer, noting only that he is “not working with customers” at the moment.
IMO, there's no justifying his behavior. I don't care if his wife just left him or anything like that. That man just cost fed ex a lot of monies and gave fed ex really bad pr.
IMO, there's no justifying his behavior. I don't care if his wife just left him or anything like that. That man just cost fed ex a lot of monies and gave fed ex really bad pr.
This.
And yet, here we are talking about FedEx, and the video went viral to 5 million views in 5 days. Honestly, how many of you are thinking, "Hmmm, because that one driver in that one state that one day threw a package over the wall, I'm going to go with UPS instead of FedEx."
Exactly.
I'm of the opinion that it is really hard to get bad publicity.
And yet, here we are talking about FedEx, and the video went viral to 5 million views in 5 days. Honestly, how many of you are thinking, "Hmmm, because that one driver in that one state that one day threw a package over the wall, I'm going to go with UPS instead of FedEx."
Exactly.
I'm of the opinion that it is really hard to get bad publicity.
Are you actually stating you think this publicity has helped Fed Ex?
Also, do you sell K&R insurance?
Do you actually think it hurt? Do you really think that FedEx dreaded the idea of getting in front of millions of people to reaffirm the fact that they're one of the biggest and best delivery companies in the world? Again, do you actually think anyone decided NOT to go w/ FedEx this year because of that video? (actually, there are morons in the world that wouldn't -- The Thriller -- so that was probably a stupid question)
No, I've never even heard of K&R.
I actually switched my business to the USPS because we know how much all their employees care about giving great customer service
Reminds me of the joke about the proposed merger between UPS and FedEX. The new company would be called Fed Up.
Do you actually think it hurt? Do you really think that FedEx dreaded the idea of getting in front of millions of people to reaffirm the fact that they're one of the biggest and best delivery companies in the world? Again, do you actually think anyone decided NOT to go w/ FedEx this year because of that video? (actually, there are morons in the world that wouldn't -- The Thriller -- so that was probably a stupid question)
No, I've never even heard of K&R.
Do you actually think it hurt? Do you really think that FedEx dreaded the idea of getting in front of millions of people to reaffirm the fact that they're one of the biggest and best delivery companies in the world? Again, do you actually think anyone decided NOT to go w/ FedEx this year because of that video? (actually, there are morons in the world that wouldn't -- The Thriller -- so that was probably a stupid question)
No, I've never even heard of K&R.
I doubt it has any effect at all. What I see is an overworked and angry seasonal employee. And FedEx, UPS and the USPS all have a ton of those. What I might consider is going to a brick and mortar store vs. buying on-line. Besides, if you don't have shipping insurance, most credit card issuers give you limited protection. Bottom line is the manufacturer and shipper have 100% liability until the package is delivered to your door and you sign for it.Like Salty said a couple posts up, you can bet some people saw this or read about this incident and decided not to use FedEx going forward. Yet, I can say with the utmost confidence that I believe no one saw this and said, "Hey, I totally forgot about FedEx. I'm going to start using them" or "Hey, what great customer service, I'm going to start using FedEx." In no way does this help FedEx. People already know they're out there and can use them if they want. Now though, people may see this video and decide to go elsewhere.