Looks like they're gonna sue (the right move)... didn't know the Doctor also lost 2 front teeth because of it.
Here's his lawyer outlining all the details.
https://www.youtube.com/watch?v=vLphv5G1HPE
- The Law = reasonable care is needed
- I've received calls from United customers and employees "They have always bullied us".
- I've received hundreds of 'tales of woes'. "All we wanted was respect, and dignity and common decency"
- Monday there's a hearing at 10am in Chicago
- Dr. Dao is the guy to stand up for passengers going forward
- United CEO 'hesitated' when asked 'Did Dr. Dao do anything wrong?'
- Can't airlines keep some seats vacated for emergencies?
Can you say class action?