Jazz cancelled my family's season tickets after 36 years.

[Grandpa Jazz]

My condolences sirkickyass. Death has us all in it's sights and as LazyD pointed out, that's lame. My own theory is not to attend my own funeral, ergo, it won't be official. Not making light of your grandfather's passing my friend just my way of dealing with the situation.

 

[Hekate]

Sad to hear about your grandpa. Hope he lived a good life.

 

[Joe Bagadonuts]

Get Gephardt.

I agree. What they have done to your family in response to a sad time is totally whacked. I sure hope they haven't already promised your tickets to someone else. They really need to change this policy.

 

[sirkickyass]

So was it not possible for your grandpa to add someone else to the account?

Seems pretty crazy that they would do people like that.

The team knew that my uncles were paying for the tickets the last few years, they never indicated there would be a problem until my grandfather died.

First off i'm really sorry to hear about your grandpa.

Thats bizarre about the tickets, I think your family is just dealing with the wrong people at the Jazz. I remember your grandpa, I sat one section over and one row behind where their tickets were/are. I think your family just needs to talk with someone different thats in charge of tickets. I took over tickets that my family used to have a few years ago and still kept the benefits of having them for 15+ years even though i've technically only had them for 3.

I appreciate it LJ. I remember that you had identified him several years ago.

Get Gephardt.

Who's this? Keep in mind that I don't live in SLC.

Sorry about your Grandpa - and the shabby treatment over the tickets.

I remember a cute story posted some years ago when you brought your Grandpa to a Night Out event to "chaperone" your "date" with Ize of Light (I think that was her "name"). That is an iconic Jazzfanz memory for me.

Hope you can get the ticket issue resolved to your benefit. Good luck.

Kicky and Ize forever!

 

[Saint Cy of JFC]

So are you "Not going to be a Jazz fan anymore" level of butt-hurt?

 

[Hotdog]

Did you have some crazy low price grandfathered in (no pun intended) the whole time?

I've never had season tickets. How does it work? Are you guaranteed the same price each year?

Did they offer to let you keep them at a higher price?

 

[mhindy]

I'd call a news channel and enjoy the backpedalling.

 

[♪alt13]

I'd call a news channel and enjoy the backpedalling.

I don't think that there is a local news channel that doesn't have their face firmly up the Millers backside.

 

[Saint Cy of JFC]

Was there nothing about this in the original contract?

Seems like you don't have a lot to complain about if there was.

 

[sirkickyass]

Was there nothing about this in the original contract?

Seems like you don't have a lot to complain about if there was.

You mean the original contract signed in 1979? Probably going to be pretty hard to find out. As for the renewals there doesn't appear to be much of any contract. They basically just send a bill. It's probably a term of adhesion at some point. The Millers didn't even own the team when Grandpa first got season tickets. He literally has been with the Jazz longer than the Miller family and predated Stockton and Malone.

But glad to see that you think 36 years of business history means nothing and justifies pissing all over a grieving family within 48 hours of his death.

Dick.

Did you have some crazy low price grandfathered in (no pun intended) the whole time?

I've never had season tickets. How does it work? Are you guaranteed the same price each year?

Did they offer to let you keep them at a higher price?

No. And if that was the case I would understand the rule.

The Jazz have routinely raised the ticket prices for the season ticket package. After the Jazz made the Western Finals, the prices went up 18% in a single season which almost caused the family to cancel. We've paid the market price (with perhaps minor discounts never more than 5%) every season. The primary advantage was that Grandpa got to keep the same seats every season. Occasionally he would get to move up (again for a corresponding price increase) as season tickets became available in closer rows. To my knowledge the last time he moved closer was in 1998. He was in the closest possible row before the season tickets started running around $6k a year.

So are you "Not going to be a Jazz fan anymore" level of butt-hurt?

I could claim that but we'd all know that I'd be lying. Fandom isn't rational or reasonable.

This does make me fervently anti-Miller though. The calling right after he died to cancel the tickets was beyond cold.

 

[Gameface]

How did they find out and was it like they were anxious to cancel them? Like even had he lived would they have been happier to have him cancel than renew our something?

 

[sirkickyass]

How did they find out and was it like they were anxious to cancel them? Like even had he lived would they have been happier to have him cancel than renew our something?

Not certain. They claimed they were just "checking up" but that feels strange given the timing.

The easiest answer is that his obituary ran the same day they called, but that feels creepy too.