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Get off our plane! Now!

DutchJazzer said:
selling a product you don't have is called a con

you should not do business with con-artists, overbooking is a CON!


so i hope united airlines stock price drops by 90%
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That is not a con since it is explained and in the contract you have with the airline. They also never take away your flight without compensation beyond what you paid for. They also never kick you off the flight once you are on. They ask for volunteers. Such as this case where this man voluntarily gave up his ticket.

But okay lets say its a con. Should every airline drop by 90% since every major airline in the world does it and has been for 20+ years?
 
Ron Mexico said:
Okay, ill concede that explaining why government subsidies exist for airlines is too complicated for this discussion.

Lets go off what you are saying: Businesses try and make money and if they can make more money and be more efficient they do.

So based on that your entire argument is that the Airline messed up because of their policy to be more efficient and profitable? Your only problem now is that they have a policy to overbook? Have you conceded the other arguments you were making?

If not lets here your argument for the rest.

Clearly the airline will apologize. This has been a PR nightmare for them and they (as we just established are a business trying to make money) will do whatever to get positive PR.
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I've never said that businesses only want to be efficient and profitable. I believe when it comes to business the customers and how we look after them is first and foremost the most important. I am in business, I know this very well.


Yes you try to make your business run efficiently so it is cost effective, but 'price' is not the only consideration when it comes to services, a level a care is also very important. Sometimes you do have to understand that people are people, and that's what counts at the end of the day. Never lose sight of that.
 
ONE LOVE said:
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I've never said that businesses only want to be efficient and profitable. I believe when it comes to business the customers and how we look after them is first and foremost the most important. I am in business, I know this very well.


Yes you try to make your business run efficiently so it is cost effective, but 'price' is not the only consideration when it comes to services, a level a care is also very important. Sometimes you do have to understand that people are people, and that's what counts at the end of the day.
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So based on that your entire argument is that the Airline messed up because of their policy to be more efficient and profitable? Your only problem now is that they have a policy to overbook? Have you conceded the other arguments you were making?

If not lets hear your argument for the rest.
 
ONE LOVE said:
I've never said that businesses only want to be efficient and profitable. I believe when it comes to business the customers and how we look after them is first and foremost the most important. I am in business, I know this very well.


Yes you try to make your business run efficiently so it is cost effective, but 'price' is not the only consideration when it comes to services, a level a care is also very important. Sometimes you do have to understand that people are people, and that's what counts at the end of the day. Never lose sight of that.
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So what if someone ordered something from you. They came in to pick it up but your distributer had had not delivered it. You offered them a refund plus 1000$ and the item for free but they refused to leave your store until you gave them what you didn't have? Would you call the police? Are you responsible if after resisting to leave your business the police get physical with this person?

It's the same thing. You are selling something that you don't have. You hope to have it by the time the customer needs it but you may not.
 
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